The world of technology is one of the fastest-changing today, and much still needs to be done to stay ahead. In practical terms, this translates into not just following the latest innovations but also implementing them in one’s business. Managed service providers, or MSPs, are now in place. In the contemporary tech world, they have […]
Understanding the Definition and Role of a Managed Service Provider (MSP) Read More »
With every industry undergoing digitalisation, it is clear that sustainability is an area of emphasis as well. This holds especially true for the printing industry, where the standard methods used can be very detrimental to the environment. So, how about carbon-neutral printers? They aim to minimise their emissions and thereby play a significant part in
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Maintaining laptop and computer system hardware is vital in ensuring that all computer systems continue to serve their purpose. However, hardware maintenance poses difficulties that mainly result in expenses and idle time as a result of mistakes many people make. This article discusses common hardware-related mistakes and suggests ways to avoid them, thereby avoiding redundancy
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As of today, IT is indeed one of the most critical factors for efficient and successful business operations. Understanding the benefits of managed IT services is essential as it helps to maximise productivity, communication and decision-making based on data analytics. For instance, a small firm recently decided to subcontract its IT services. They managed to:
The Key Benefits of Managed IT Services in 2024 Read More »
Today, businesses handle a vast amount of sensitive and confidential information daily. From financial records and personnel files to proprietary data and client information, the risk of a data breach or unauthorised access can have severe consequences. Secure printing offers a robust solution to protect sensitive documents and mitigate the risks associated with unsecured printing
The Ultimate Guide to Secure Printing Definition & Solutions Read More »
Cloud computing has revolutionised the way businesses operate. It offers unparalleled scalability, flexibility, and cost-effectiveness. As organisations grow and their data demands expand, robust and reliable cloud platforms become increasingly crucial. But what are the top platforms for Large-Scale Cloud Computing? And how do they differ from one another? This guide will explore the leading
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Service Level Agreements, or SLAs in abbreviation, are significant in IT services. They serve as contracts between service providers and clients by illustrating the expected level of service. SLAs are not just listings of services that companies undertake. They explain how to measure a service and the actions needed when the agreed service levels are
Service-Level-Agreement (SLA) Best Practices Read More »
Today, cyber security is a top priority for organisations of all sizes. Managed Security Services (MSS) offer a comprehensive approach to securing your systems by providing constant monitoring, threat detection, and rapid response to cyber threats. This article will explore the key advantages of using MSS and how they can significantly enhance your organisation’s cyber
The Advantages of Managed Security Services: Enhancing Your Cyber Security Posture Read More »
Preventing data loss is essential to safeguarding sensitive information from unauthorised access, which can lead to data breaches and serious consequences. This guide thoroughly explains how companies can protect their vital information by implementing effective data loss prevention (DLP) strategies. As of 2023, the Data Loss Prevention (DLP) market is projected to reach approximately $56.28
Preventing Data Loss: A Comprehensive Guide Read More »
Customer support and customer service are often mistakenly used as the same concept, but they represent distinct functions within a business. Understanding the differences between them is crucial for delivering exceptional customer experiences. Delivering exceptional service and support is crucial for businesses across all industries. However, accurately measuring and improving these services can be a
Customer Support vs. Customer Service: Definitions & Comprehensive Guide Read More »
