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IT Support vs. Help Desk: What Are The Differences? 

IT support operators

In today’s fast-paced world of technology-driven businesses, you’ve likely heard the terms “help desk” and “IT support” used interchangeably. However, despite their similarities, these two functions serve unique purposes, each crucial in its own way. Recognising these differences is critical to getting the most out of an organisation setup. This article will explore IT support […]

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New Era of Green IT Solutions with Solar Panels 

Green IT Solution with Solar Panels

The global business fraternity embraces eco-friendly approaches to meeting the rising need for sustainable practices. An example of the industry that led this move is IT because its power consumption and environmental impact are staggering. Green IT solutions powered by renewable energy sources like solar panels have created an eco-friendly and responsible information technology infrastructure.

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What Is a Phishing Attack in Cyber Security, and How Can You Prevent It?

Phishing Attack in Cyber Security

Phishing attacks have become increasingly common in the digital age, posing a significant threat to individuals and businesses. Understanding these attacks and how they work is essential for safeguarding your personal and organisational data. This blog will delve into phishing attacks’ definition, their types, and effective measures to prevent them. What is a phishing attack?

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What Is an IT Help Desk?

IT Help Desk

The IT helpdesk has become essential to any organisation’s IT infrastructure. As technology evolves and interrupts daily operations, businesses and institutions rely on IT helpdesks to quickly and efficiently solve technical problems. This blog will discuss what an IT helpdesk is, its types, key features, and the importance of having one in place. What does

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What is Cyber security, and Why is It Important?

What is Cyber security, and Why is It Important?

Cyber security has become increasingly significant in our interconnected advanced world, where we depend heavily on PCs. As additional associations and people utilise digital foundations and online administrations, they become more powerless against network protection breaks. Understanding the significance of network safety and the devices accessible to protect ourselves, protect information, and maintain a solid

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The Winners of TechVertu International IT Cartoon Contest – 2021

The Winners of TechVertu International IT Cartoon Contest - 2021

The following are the selected artworks and the artists who won the TechVertu International Cartoon Contest 2021. TechVertu will continue promoting this unique collection of 500 IT theme cartoons nationwide to increase public awareness concerning IT and Technology threats and challenges we face today. The Online Gallery is now available HERE to view the entire

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Proactive IT Support: A Strategic Mindset for Your Business 

What is proactive IT support

Proactive IT support will optimise your business performance, fuel growth, improve customer experience, and help you outperform your competition. It is vital to have a proactive IT support partner to increase productivity and decrease downtime. What is proactive IT support?  Proactive IT support consists of two primary areas of expertise: effective system monitoring and strategic

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